Legal

Terms of Service

Effective date: October 17, 2026

This text is written in English, and the English version is the only binding one. Translations elsewhere on haulplace are provided for convenience only.

1. Agreement. By using haulplace.com you agree to these terms. If you don't agree, please don't use the platform.

2. The service. haulplace is operated by ID MEDIA LLC (Darien, IL). The platform lets trucking professionals create profiles, lets companies discover and contact them, and provides load and invoice records, document storage, fleet and compliance date tracking, an equipment marketplace, a services directory, and search across these. It also provides dispatch, messages between a company and its drivers, driver pay statements and truck maintenance records. Some features may change. Driver profiles and the haulplace driver app are free. Running a company on haulplace requires the Office plan (see section 15).

3. Your account. You must be 18+ and provide accurate information. You're responsible for activity under your account and for keeping access to your email secure. You sign in with a one-time code sent to that email. One person or company per account.

4. Acceptable use. Don't post false credentials or impersonate others; don't scrape, harvest, or resell data from the platform; don't use haulplace to spam or harass; don't upload unlawful content. Company accounts must represent a real carrier or trucking business — we may verify against FMCSA records and suspend accounts that misrepresent themselves.

5. Your content. You own what you post and grant us a license to display it as needed to operate the service. You can edit or delete it anytime.

6. Third-party data. Map and facility information comes from community sources (OpenStreetMap) and government records (FMCSA) and is provided "as is" — verify critical details (like bridge clearances) with official signage and sources. haulplace is not responsible for decisions made based on this data.

7. No employment guarantee. haulplace is a platform, not an employer, recruiter, or agent. We don't guarantee offers, hires, or the conduct of any user or company.

8. Termination. You can stop using haulplace anytime and request account deletion. We may suspend accounts that violate these terms.

9. Disclaimers and liability. The service is provided "as is" without warranties. To the maximum extent permitted by law, haulplace's liability is limited to the amount you paid us in the past 12 months.

10. Our intellectual property. The haulplace name, logo, design, software, and all platform content we created are the property of ID MEDIA LLC and are protected by copyright and trademark law. You may not copy, reproduce, or create derivative versions of the platform or its brand without our written permission.

11. Marketplace and directory listings. Listings in the Equipment Marketplace and Services Directory are posted by users. haulplace is not a party to any transaction between users, does not verify listings or guarantee the condition, legality, or availability of anything listed, and is not responsible for payments, deliveries, or disputes between users. Inspect equipment and verify sellers and service providers before paying anyone.

12. Communications. By creating an account you agree to receive transactional emails from us: sign-in codes, trial and billing notices, and messages about your account. We don't sell your email. If you use the haulplace app you may also receive push notifications and in-app messages, for example a new load, a message from your company or a pay statement. You can turn notifications off at any time in your phone’s settings.

13. Invoices and documents you create. haulplace can generate an invoice from information you enter and assemble it with documents you upload. You are responsible for the accuracy of everything on that invoice — amounts, dates, load and reference numbers, and the remit-to details, including any notice of assignment required by your factoring company. haulplace is not your accountant, bookkeeper, factoring company, or tax adviser, does not process or hold payments, and does not guarantee that any invoice will be accepted or paid. Documents you upload are stored privately and are visible only to you and to people you have added to your account. A driver also sees the documents, load confirmations and pay statements his company sends him. You can delete them at any time; deleting your account deletes them. Office includes 150 GB of document storage; storage above the included amount is charged per gigabyte at the rate shown on the pricing page. We do not delete your documents to make space.

14. Compliance tracking. Expiry dates, reminders and record logs are an administrative convenience based on what you enter. They are not legal or regulatory advice and do not certify that you are compliant with FMCSA, DOT or state requirements. A date we do not warn you about is not our responsibility — you remain responsible for your own compliance.

14a. Driver pay statements. A pay statement is worked out from the loads, rates and deductions the company enters. haulplace adds them up and shows the result; it is not payroll, does not withhold or file any tax, is not tax or legal advice, and does not hold or send any money. The company that employs or contracts the driver is responsible for the pay, for its accuracy and for paying it. A driver who disagrees with a statement takes it up with his company.

14b. Office accounts and company verification. Office is for motor carriers and other companies registered with FMCSA. To open it you give the company's USDOT or MC number; we read the company's public record from FMCSA, and one company can hold only one Office account. To confirm that you act for the company we send a code to the e-mail address FMCSA has on file for it, or you upload the company's operating authority letter, which we review. Opening Office in the name of a company you do not act for is not allowed, and we may suspend or close such an account. If the company is already on haulplace, you can ask its owner to add you; the owner decides.

15. Paid plans and billing. haulplace has one plan, Office, currently $149 per month including five trucks and an unlimited number of users. Each truck above the five included is $25 per month; the price never goes below the five included trucks. A Cab subscription bought before October 17, 2026 runs to the end of the period already paid for and is not renewed. You can pay monthly or yearly, and you choose which at checkout. A yearly plan costs ten months for twelve: Office is currently $1,490 per year including five trucks, with each truck above the included number charged $250 per year. A yearly plan is paid once at the start of the year and renews on the same date unless you cancel. If you add a truck part-way through a paid year it is charged for the days remaining in that year and appears on your next invoice. Office has no limit on the number of users. Office includes 150 GB of document storage; storage above the included amount is charged per gigabyte at the rate shown on the pricing page. Your truck count is read from the vehicles on your account and is what the plan is billed on. What counts as a truck is exactly that: a truck. A trailer, or any other equipment you keep on the account, is never billed as one. If you add a truck during a month it is charged for the part of the month it was on the account, and that appears on your next invoice. If you remove or retire a truck, the lower price takes effect at your next renewal and we do not credit the part of the month you have already paid for. A new company gets a 7-day trial of Office; no card is required and nothing is charged during it. On day 7 we ask for a card. Until a card is added and the first payment has gone through, the company account is paused: its screens are closed to everyone in the company, nothing is deleted, and the owner can still download everything at any time. If you start a paid plan while a trial is still running, the trial is not cut short: your card is taken at that point but the first charge falls on the date the trial would have ended. If your subscription ends, or a payment fails and is not fixed, the company account is paused in the same way: nothing is deleted, the owner can still download everything, and nothing can be viewed, added or changed in the company until a plan is renewed and paid. You can cancel at any time from the Plan & billing screen; a cancelled plan keeps working until the end of the period already paid for. We keep a paused company account for 12 months from the day its plan ended. During that time we e-mail the account owner reminders — weekly for the first month, then monthly — and notices 30 days, 7 days and 1 day before the end. Download everything, in Settings, gives the owner all of the company's records and documents in one file at any time. If the plan is not renewed within those 12 months, the company's data — trucks, drivers, loads, invoices, documents and the rest of its records — is permanently deleted and cannot be recovered by you or by us. Your personal haulplace profile is not deleted. For a plan that ended before October 6, 2026, the 12 months are counted from October 6, 2026. We will give at least 30 days' notice by email before any change that affects what you pay.

16. Cancellation and refunds. You can cancel at any time from your account: open Plan & billing, press Cancel plan and confirm. You do not need to email or call us, and we will not ask you to speak to anyone first. Cancellation takes effect at the end of the period you have already paid for: you keep full access until that date and nothing further is charged. We do not refund the unused part of a period that has already been paid — because cancellation runs to the end of that period, you always receive the full period you paid for. When the plan ends the company account is paused as described in section 15: nothing is deleted, the owner can still download everything, and adding a card and paying restores full use. If a payment fails we retry it and email you; if it still cannot be collected the plan ends and the company account is paused in the same way.

17. Changes to these terms. We may update these terms as the platform grows. The current version is always at haulplace.com with its effective date; continued use after changes means you accept them.

18. Governing law and contact. These terms are governed by the laws of the State of Illinois, USA. Questions: info@haulplace.com.