Legal

Terms of Service

Effective date: August 11, 2026

This text is written in English, and the English version is the only binding one. Translations elsewhere on haulplace are provided for convenience only.

1. Agreement. By using haulplace.com you agree to these terms. If you don't agree, please don't use the platform.

2. The service. haulplace is operated by ID MEDIA LLC (Darien, IL). The platform lets trucking professionals create profiles, lets companies discover and contact them, and provides load and invoice records, document storage, fleet and compliance date tracking, an equipment marketplace, a services directory, and search across these. Some features may change. Driver profiles are free. One truck and one user are free; running more than one truck or putting more than one person on the account requires a paid plan (see section 15).

3. Your account. You must be 18+ and provide accurate information. You're responsible for activity under your account and for keeping access to your email secure. One person or company per account.

4. Acceptable use. Don't post false credentials or impersonate others; don't scrape, harvest, or resell data from the platform; don't use haulplace to spam or harass; don't upload unlawful content. Company accounts must represent a real carrier or trucking business — we may verify against FMCSA records and suspend accounts that misrepresent themselves.

5. Your content. You own what you post and grant us a license to display it as needed to operate the service. You can edit or delete it anytime.

6. Third-party data. Map and facility information comes from community sources (OpenStreetMap) and government records (FMCSA) and is provided "as is" — verify critical details (like bridge clearances) with official signage and sources. haulplace is not responsible for decisions made based on this data.

7. No employment guarantee. haulplace is a platform, not an employer, recruiter, or agent. We don't guarantee offers, hires, or the conduct of any user or company.

8. Termination. You can stop using haulplace anytime and request account deletion. We may suspend accounts that violate these terms.

9. Disclaimers and liability. The service is provided "as is" without warranties. To the maximum extent permitted by law, haulplace's liability is limited to the amount you paid us in the past 12 months (currently $0 for free accounts).

10. Our intellectual property. The haulplace name, logo, design, software, and all platform content we created are the property of ID MEDIA LLC and are protected by copyright and trademark law. You may not copy, reproduce, or create derivative versions of the platform or its brand without our written permission.

11. Marketplace and directory listings. Listings in the Equipment Marketplace and Services Directory are posted by users. haulplace is not a party to any transaction between users, does not verify listings or guarantee the condition, legality, or availability of anything listed, and is not responsible for payments, deliveries, or disputes between users. Inspect equipment and verify sellers and service providers before paying anyone.

12. Communications. By creating an account you agree to receive transactional emails from us: sign-in codes, profile renewal reminders, and contact requests from verified companies. We don't sell your email, and your contact details stay private until you choose to reply to a company.

13. Invoices and documents you create. haulplace can generate an invoice from information you enter and assemble it with documents you upload. You are responsible for the accuracy of everything on that invoice — amounts, dates, load and reference numbers, and the remit-to details, including any notice of assignment required by your factoring company. haulplace is not your accountant, bookkeeper, factoring company, or tax adviser, does not process or hold payments, and does not guarantee that any invoice will be accepted or paid. Documents you upload are stored privately and are visible only to you and to people you have added to your account. You can delete them at any time; deleting your account deletes them. Every plan includes an amount of saved documents or storage, shown on the pricing page; the free plan saves up to 50 documents, and storage above an included amount is charged per gigabyte at the rate shown there. When you reach the limit of your plan you can still scan, download and share documents — only saving a new one stops. You can free up room by deleting documents you no longer need, or move to a plan with more room. We do not delete your documents to make space.

14. Compliance tracking. Expiry dates, reminders and record logs are an administrative convenience based on what you enter. They are not legal or regulatory advice and do not certify that you are compliant with FMCSA, DOT or state requirements. A date we do not warn you about is not our responsibility — you remain responsible for your own compliance.

15. Paid plans and billing. A free account covers one truck and one user. Paid plans are Cab, currently $4.99 per month for one truck and one person, Road, currently $49 per month including two trucks and three users, and Office, currently $149 per month including five trucks and fifteen users. Cab is a flat price: it covers one truck and one person and is not charged per truck. Each truck above the included number is $25 per month. You can pay monthly or yearly, and you choose which at checkout. A yearly plan costs ten months for twelve: Cab is currently $49.90 per year, Road $490 per year including two trucks, and Office $1,490 per year including five trucks, with each truck above the included number charged $250 per year. A yearly plan is paid once at the start of the year and renews on the same date unless you cancel. If you add a truck part-way through a paid year it is charged for the days remaining in that year and appears on your next invoice. Everything else in this section applies the same way to both. The number of users is a fixed limit of the plan rather than a per-user charge: the free plan covers one user, Road three and Office fifteen. If you need more users than your plan includes, move up a plan or write to info@haulplace.com. Road includes 25 GB of document storage and Office includes 150 GB; storage above the included amount is charged per gigabyte at the rate shown on the pricing page. Searching and contacting the driver base is part of Office. Your truck count is read from the vehicles on your account and is what the plan is billed on. What counts as a truck is exactly that: a truck. A trailer, or any other equipment you keep on the account, is never billed as one. If you add a truck during a month it is charged for the part of the month it was on the account, and that appears on your next invoice. If you remove or retire a truck, the lower price takes effect at your next renewal and we do not credit the part of the month you have already paid for. New accounts get a 14-day trial of a paid plan; no card is required and nothing is charged during it. If you do not continue, the account returns to the free plan and your data stays — you keep read access to what you entered. If you start a paid plan while a trial is still running, the trial is not cut short: your card is taken at that point but the first charge falls on the date the trial would have ended. If you stop paying, your documents stay. If your subscription ends or a payment fails, your account returns to the free plan and everything you have already saved remains available to view, download and delete, for as long as your account is open. What stops is saving new documents beyond the free plan's limit. We do not delete, archive or lock documents because a payment ended. If you want your documents removed, you can delete them yourself at any time. We will give at least 30 days' notice by email before any change that affects what you pay. PRIME placement. A business that has claimed its listing in the Services Directory may also buy a PRIME placement, which puts that listing at the top of its state on haulplace for as long as it is paid. There are three PRIME spots per state, currently $299, $199 and $129 per month for spot one, two and three. It is a monthly subscription and it is cancelled the same way as any other plan. We rent the space; we do not promise how many people will see or click a listing, any more than a billboard does. A spot is held while it is paid for. When it is released, anyone else may buy it, and we do not reserve or hold spots in advance. If two businesses pay for the same spot at the same moment, only the first is placed and the second subscription is cancelled and refunded in full automatically. FEATURED placement. A business that has claimed its listing may also buy a FEATURED placement, which raises that listing near the top of its own category, in its own state, inside the Services Directory. There are five FEATURED spots per category per state, at $19 per month each. It is a monthly subscription and it is cancelled the same way as any other plan. A FEATURED listing is marked Sponsored wherever it appears, so a visitor can always tell that the position was paid for. PRIME placements always rank above FEATURED ones; a business that already holds a PRIME spot cannot buy a FEATURED spot, because it would change nothing. FEATURED placement does not affect the roadside “find help near me” results, which are ordered by distance alone and are never sold. As with PRIME, we rent the space and do not promise results, a spot is held while it is paid for, a released spot is first come with no reservations, and if two businesses pay for the same spot at the same moment only the first is placed and the second subscription is cancelled and refunded in full automatically.

16. Cancellation and refunds. You can cancel at any time from your account: open Plan, then Manage billing, then Cancel subscription. You do not need to email or call us, and we will not ask you to speak to anyone first. Cancellation takes effect at the end of the period you have already paid for: you keep full access until that date and nothing further is charged. We do not refund the unused part of a period that has already been paid — because cancellation runs to the end of that period, you always receive the full month you paid for. When the plan ends the account returns to the free plan; your data is not deleted, you keep read access to everything you entered, and starting a paid plan again restores full use. If a payment fails we retry it and email you; if it still cannot be collected the plan ends and the account returns to the free plan.

17. Changes to these terms. We may update these terms as the platform grows. The current version is always at haulplace.com with its effective date; continued use after changes means you accept them.

18. Governing law and contact. These terms are governed by the laws of the State of Illinois, USA. Questions: info@haulplace.com.