1. Who we are. haulplace is operated by ID MEDIA LLC, 7413 Brookdale Dr Apt 103, Darien, IL 60561 ("we", "us"). This policy explains what we collect through haulplace.com and the haulplace driver app, why, and the choices you have. Contact: info@haulplace.com.

2. What you give us. Your e-mail address, which is how you sign in, your name and, if you add them, a phone number and a profile picture. For a company: its name, USDOT and MC numbers, address, logo and billing details. Messages you send, including photos, files and voice notes. Problem reports, including a screenshot if you attach one, and anything you e-mail us. If you contact our sales team, the name, company, USDOT or MC number, fleet size, phone, e-mail and message you send us, which we use only to answer you.

3. What a company stores in haulplace. A company enters records to run its business. These usually include: trucks and trailers (VIN, plate, make, year); drivers and office staff (name, phone, e-mail, home address, date of birth, license number and state, endorsements, hire and termination dates, pay method and rate, time off); documents (licenses, medical cards, insurance, permits, rate confirmations, bills of lading, scanned paperwork); loads, brokers, invoices, expenses, bills, payments, fuel and IFTA records; driver and office pay statements and 1099 worksheets. Social Security numbers, taxpayer numbers, W-9 details and bank details, if a company enters them, are kept in separate restricted tables that ordinary members of the company cannot read and that our public API never returns. We store all of this on the company's behalf; the company decides what goes in and can change or delete it. If you are a driver or staff member and want to see, correct or delete what a company holds about you, ask that company first; we will help where the law requires.

4. What we collect automatically. When you use haulplace we and our providers record technical details that arrive with each request: your network (IP) address, browser and device type, and the time. We keep a list of the devices and browsers your account is signed in on, so you can see new sign-ins and sign out of devices you do not recognise. We use your browser's local storage to keep you signed in and to remember your language and display settings. We do not use advertising cookies or advertising trackers.

5. Vehicle location, if a company connects an ELD. Connecting Samsara, Motive or Geotab is optional and is done by the company with its own credentials. While it is connected we regularly receive and store its vehicles' positions, odometer readings and related data, so the map, mileage and IFTA work. This is continuous location data about the company's trucks. Disconnecting the ELD stops it.

6. Employment verification. A carrier can ask a driver's previous employer, through haulplace, to confirm employment and safety history, and can answer such requests about its own former drivers. The previous employer receives the driver's name, the period claimed and the signed release, and its answer goes back to the carrier that asked. We carry the request and the answer and keep a record of it. Each employer remains responsible for its own legal obligations, including the driver's authorisation.

7. Accounting and factoring, if a company connects them. If a company connects QuickBooks Online, the invoices it chooses to send go into its QuickBooks company with their line items and customer, and we read its company name and customer list so invoices attach to the right customer. We do not touch payroll, employees, bank feeds or balances. If a company connects a factoring company, the invoices and documents it chooses to send go to that factor. Sign-in tokens for these services are kept in restricted tables, and disconnecting stops all sharing.

8. How we use information. To run the tools you use; to sign you in; to send sign-in codes, reminders, notices and messages from your company; to take payment; to answer support requests; to keep haulplace secure and find and fix faults; and to meet legal obligations. We do not sell or rent personal information, we do not share it for cross-context behavioural advertising, and we do not use your company's data to train AI models.

9. Who can see what. A personal haulplace profile is optional. A person who creates one chooses what it shows (name, photo, job and posts), and other signed-in users can find it in search; it never shows company records. What a company stores is visible only to that company and the people it has given access to, each within the permissions the owner sets. A driver sees the loads, documents, messages and pay statements his company sends him. Listings you post in the Equipment Marketplace and directory listings you claim are public by their nature. A company's name, USDOT and MC numbers are public FMCSA records.

10. When we access your account. A small number of named administrators at ID MEDIA LLC can reach account and company data, including messages, only to keep haulplace working and safe: to fix a fault, including one you asked us to fix, to look into a report, suspected fraud, abuse or a breach of our Terms, or to meet a legal obligation such as a valid subpoena or court order. Whenever an administrator opens a conversation, our system first records who opened it, when and why, and that record cannot be edited or deleted. If you ask whether your account was opened this way, we will tell you, unless that would interfere with an investigation or break the law.

11. API keys. A company owner can create a read-only key that lets their own software read the company's loads, vehicles, drivers and invoices. The key never returns dates of birth, license numbers, pay rates, home addresses, Social Security or taxpayer numbers or bank details. The owner is responsible for the software it gives a key to and can revoke it at any time.

12. Service providers. We use providers that handle data only to do their job for us: Supabase (accounts, database and file storage), Cloudflare (hosting and security), Resend (e-mail delivery), Stripe (payments; it receives your billing name, address, e-mail and card details on its own checkout page, and we never see your full card number), Anthropic (the AI that reads a document when you ask it to and answers Ask AI; under its commercial terms it does not train its models on this data), and, only if a company connects them, Samsara, Motive, Geotab, Intuit QuickBooks or a factoring company. When you view a map, a route, an address search or the weather, your browser loads them from OpenStreetMap, Nominatim, OSRM and Open-Meteo, which receive your IP address and the area you are looking at. Vehicle details may be looked up from the NHTSA VIN service and company details from FMCSA.

13. When we disclose information. Beyond our providers, we disclose information only when the law requires it, to protect the rights, safety or property of users or the public, or as part of a merger, sale or transfer of our business, in which case this policy continues to apply to the information transferred.

14. How long we keep it. We keep your account and its contents while it exists. A company's records stay until the company deletes them or its account is deleted. A paused company account is kept for 12 months, as described in our Terms, and then permanently deleted. When you delete your account we remove your personal data, except records that belong to a company you worked for, which remain that company's to keep or delete, and information we must keep for legal, tax or fraud-prevention reasons.

15. Security. Access is enforced in the database itself, not only in the app: each company can read only its own rows, restricted tables for Social Security, taxpayer and bank details are closed to ordinary members, and data is encrypted in transit. No system is perfect. If a breach affects your personal information, we will notify you and the authorities as the law requires.

16. Your choices and rights. You can view and edit your information, download your company's records, disconnect an ELD or other service, revoke an API key, turn off notifications and delete your account in Settings or by e-mailing info@haulplace.com from your account's address. Depending on the state you live in, including California, Colorado, Connecticut, Virginia, Texas and others, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it and to opt out of its sale or use for targeted advertising (we do neither). We will not treat you differently for using these rights. We verify requests by e-mail and answer within the time the law sets, usually 30 to 45 days. An authorised agent may make a request for you with your written permission. If we refuse a request you may appeal by replying to our answer.

17. Children. haulplace is for adults working in trucking and is not directed to anyone under 18. We do not knowingly collect information from children.

18. Changes and contact. We will post any change to this policy on this page with a new effective date, and e-mail account owners about material changes. Questions or requests: info@haulplace.com.

1. Agreement. By creating an account or using haulplace.com or the haulplace driver app you agree to these Terms. If you use haulplace for a company, you confirm that you may bind that company, and "you" includes the company. If you don't agree, please don't use haulplace.

2. Who we are and what haulplace is. haulplace is operated by ID MEDIA LLC, 7413 Brookdale Dr Apt 103, Darien, IL 60561 ("we", "us"). haulplace is software for trucking companies: loads and dispatch, invoices and billing packets, driver pay statements, office staff pay and 1099 records, expenses, bills and cash flow, IFTA, fleet and safety records, maintenance, documents, a calendar, messages between a company and its people, a services directory and an equipment marketplace. Companies use haulplace on a computer. The haulplace driver app is for drivers a company has added. Features may change as the product grows.

3. Your account. You must be 18 or older and give accurate information. You sign in with a one-time code sent to your e-mail, and you are responsible for keeping that mailbox secure and for everything done under your account. One person per login. The owner of a company account decides who else gets access and what each person may see and do, and is responsible for the people it adds.

4. Companies and verification. A company account is for a motor carrier or other trucking business. When you open one you give the company's USDOT or MC number and we read its public FMCSA record. One company can hold only one account. Opening an account in the name of a company you do not act for is not allowed, and we may suspend or close such an account. If your company is already on haulplace, ask its owner to add you.

5. Acceptable use. Do not post false information or credentials, impersonate anyone, upload unlawful content, send spam, harass anyone, try to reach data that is not yours, test or break our security, or scrape, copy or resell data from haulplace. We may remove content and suspend or close accounts that break these Terms.

6. Your data and content. What you enter and upload stays yours. You give us permission to store, process and display it only as needed to run haulplace for you and the people you share it with. You are responsible for having the right to enter the information you store about other people, such as your drivers and staff, and for keeping it accurate. You can download your company's records and documents at any time, and you can edit or delete them.

7. Information about your drivers and staff. A company may store personal information about its drivers and office staff, including dates of birth, license details, pay rates and, for tax forms, Social Security or taxpayer numbers and W-9 details. The company is responsible for collecting this lawfully, for any consent or notice the law requires, and for how it uses it. We hold it on the company's behalf as described in our Privacy Policy.

8. Invoices, pay statements, 1099s and cash flow. haulplace adds up the figures you enter and lays them out as invoices, driver pay statements, office pay statements, 1099 worksheets, profit and loss and cash flow. It is not your accountant, bookkeeper, payroll provider, factoring company, bank or tax adviser. It does not withhold, file or pay any tax, does not hold or send money, and does not guarantee that an invoice will be paid. You are responsible for checking every figure, for paying your people, and for your own tax filings. A cash flow forecast is an estimate built from your own data, not a promise of what will happen.

9. Compliance tracking. Expiry dates, reminders, IFTA worksheets and safety records are an administrative aid based on what you enter. They are not legal or regulatory advice and do not certify that you comply with FMCSA, DOT, IRS or state rules. A date we did not remind you of is still your responsibility.

10. AI features. Some features use artificial intelligence, for example reading a rate confirmation, a fuel statement or a permit you upload, or answering a question in Ask AI. AI can make mistakes. Always check what it read or wrote before you rely on it, save it or send it to anyone.

11. Connected services. You may connect services such as an ELD (Samsara, Motive, Geotab, Red Fox, Extreme), QuickBooks Online (once Intuit has approved haulplace's connection), fuel card and toll statements, or a factoring company. Each one is run by its provider under its own terms, and you choose to connect and can disconnect it at any time. We are not responsible for a connected service, its data or its availability.

12. Maps, directory and public data. Maps, routes, places, weather and directory listings come from public and community sources such as OpenStreetMap, Overture, Open-Meteo and FMCSA, and are provided as they are. Always check critical details, such as bridge clearances, truck routes and road rules, against official signs and sources. We are not responsible for decisions made on this data.

13. Marketplace and directory listings. Listings in the Equipment Marketplace and the services directory are posted or claimed by users. We are not a party to any deal between users, do not check listings, and do not guarantee the condition, legality or availability of anything listed. Inspect equipment and check sellers and service providers before paying anyone.

14. Communications. By creating an account you agree to receive e-mails about your account: sign-in codes, trial and billing notices, reminders and messages from your company. If you use the driver app you may also receive notifications, which you can turn off in your phone's settings. We do not sell your e-mail address.

15. Plans, trial and billing. haulplace has one plan for companies, Office: currently $149 per month including five trucks and any number of users, plus $25 per month for each truck above five. You can also pay yearly: currently $1,490 per year including five trucks, plus $250 per year for each truck above five. Only trucks are billed; trailers and other equipment are never billed as trucks. Your truck count is read from the vehicles on your account. A truck added part-way through a period is charged for the days that remain and appears on your next invoice; a truck removed lowers the price from your next renewal, without a credit for time already paid. Office includes 150 GB of document storage; storage above that is charged per gigabyte at the rate on the pricing page. Driver accounts and the driver app are free. Cab subscriptions bought before October 17, 2026 run to the end of the period already paid for and are not renewed.

15a. Free trial. A new company gets a 7-day free trial of Office, with no card needed, unless we offer you a different trial in writing. When the trial ends the company account is locked until the owner adds a card on Stripe's secure checkout page. The plan you choose is charged at that moment, the account opens as soon as the payment goes through, and the plan then renews every month or year until you cancel. A company that started its trial with a card on file before October 24, 2026 is charged on the day its trial ends unless it cancels before.

15b. Paused accounts. If a trial ends without payment, a subscription ends or a payment fails and is not fixed, the company account is paused: its screens are closed to everyone in the company, nothing is deleted, and the owner can still download everything. Paying restores full use. We keep a paused company account for 12 months from the day its plan ended and e-mail the owner reminders during that time, including notices 30 days, 7 days and 1 day before the end. If the plan is not renewed within those 12 months, the company's records and documents are permanently deleted and cannot be recovered. For a plan that ended before October 6, 2026, the 12 months are counted from October 6, 2026. We will give at least 30 days' notice by e-mail before any price change that affects what you pay.

16. Cancellation and refunds. You can cancel at any time in Plan & billing; you do not need to call or e-mail us. Cancellation takes effect at the end of the period already paid for: you keep full access until then and nothing more is charged. We do not refund the unused part of a paid period. If a payment fails we retry it and e-mail you; if it still cannot be collected the account is paused as described above.

17. Our intellectual property. The haulplace name, logos, design and software belong to ID MEDIA LLC and are protected by copyright and trademark law. You may not copy, reproduce, reverse-engineer or create derivative versions of haulplace or its brand without our written permission.

18. Copyright complaints. If you believe something on haulplace infringes your copyright, e-mail info@haulplace.com with: your contact details, the work you say is infringed, where the material is on haulplace, a statement that you believe in good faith the use is not authorized, a statement under penalty of perjury that your notice is accurate and that you are the owner or may act for the owner, and your physical or electronic signature. We remove material that is reported properly and may close the accounts of repeat infringers.

19. Termination. You can stop using haulplace at any time and delete your account in Settings or by e-mailing us. We may suspend or close an account that breaks these Terms, puts other users or haulplace at risk, or that the law requires us to close. Sections that by their nature should survive, such as 6, 8, 9, 20 to 24, survive the end of your account.

20. Disclaimers. haulplace is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that haulplace will be uninterrupted, error-free or that data will never be lost; keep your own copies of important records.

21. Limitation of liability. To the fullest extent the law allows, ID MEDIA LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business, and our total liability for any claim about haulplace is limited to the amount you paid us in the 12 months before the claim arose. Some states do not allow some of these limits, so they may not all apply to you.

22. Indemnity. You agree to defend and hold harmless ID MEDIA LLC from claims, losses and costs, including reasonable attorneys' fees, arising from your use of haulplace, the data you enter about other people, your listings, your dealings with drivers, staff, brokers or other users, or your breach of these Terms or the law.

23. Disputes and arbitration. Please contact us first at info@haulplace.com; most problems can be solved that way. If we cannot resolve a dispute within 30 days, it will be decided by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (or its Consumer Arbitration Rules where they apply), and not in court, except that either side may bring a claim in small claims court, and either side may ask a court to stop infringement of intellectual property. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative action, and the arbitrator may not combine claims of different people. You may opt out of this section by e-mailing info@haulplace.com within 30 days of first accepting these Terms, giving your name, company and e-mail. If this section is found unenforceable, disputes will be heard in the state or federal courts in DuPage County, Illinois.

24. General. These Terms are governed by the laws of the State of Illinois, USA, and the Federal Arbitration Act. If any part is found unenforceable, the rest stays in force. Our failure to enforce a right is not a waiver. You may not transfer your account or these Terms without our consent; we may transfer them with our business. We are not responsible for delays caused by events outside our reasonable control. These Terms and the Privacy Policy are the whole agreement between you and us about haulplace.

25. Changes and contact. We may update these Terms as haulplace grows. The current version is always on haulplace.com with its effective date, and we will e-mail account owners about any material change before it takes effect. Continuing to use haulplace after a change means you accept it. Questions: info@haulplace.com.

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