Privacy Policy

This text is written in English, and the English version is the only binding one. Translations elsewhere on haulplace are provided for convenience only.

1. Who we are. haulplace is operated by ID MEDIA LLC (Darien, IL), which runs haulplace.com, a platform for trucking professionals and companies. In this policy "we" and "us" mean ID MEDIA LLC. Contact: info@haulplace.com.

2. What we collect from you directly. Your email address, which is how you sign in. The profile you write: your name, role, city and state, CDL class, experience, the photo and cover image you upload, and for a company its name, USDOT and MC numbers. Messages you send other members, including photos, files and voice notes. Problem reports and anything you email us. Basic technical details that arrive with a request, such as browser type and language.

3. What a company stores about its own people and equipment. If you run a fleet on haulplace, you enter records about your business. These usually include: vehicles and trailers (VIN, plate, make, year); your drivers and staff (name, phone, email, home address, date of birth, CDL number and state, endorsements and restrictions, hire and termination dates, pay method and pay rate); documents you upload for them (licences, medical cards, insurance certificates, permits, scanned paperwork); your loads, invoices, costs and IFTA mileage. Social Security numbers and bank details, if you enter them, are held in a separate restricted table that ordinary members of your fleet cannot read and that is never returned by our public API. We store this information on your behalf so you can run your business. The company that entered it decides what goes in and can delete it.

4. Vehicle location, if you connect an ELD. Connecting a Samsara or Motive account is optional and is done by you, with your own credentials. While it is connected we regularly receive and store your vehicles' positions, odometer readings and related telematics so the map, mileage and IFTA figures work. This is continuous location data about your trucks. Disconnecting the ELD in My Fleet stops it.

5. Employment verification. A carrier can use haulplace to ask a driver's previous employer to confirm employment, and can answer such requests about its own former drivers. When a request is sent, the previous employer receives the driver's name, the period claimed and a signed release, and their answer is returned to the carrier who asked. haulplace carries the request and the answer between the two employers and keeps a record of it. Each employer remains responsible for its own obligations under the law that applies to it, including the driver's authorisation.

6. Accounting, if you connect QuickBooks. Connecting a QuickBooks Online company is optional, is started by you from Billing setup, and uses your own Intuit sign-in. You choose which company it applies to. While it is connected, an invoice you choose to send goes into that company: its number, date, terms, line items and amounts, and the customer it is billed to, created there if it is not already. If you factor, the notice of assignment goes across with it. We read your company name, so we can show you which company is connected, and your customer list, so an invoice attaches to the right customer instead of making a duplicate. We do not touch payroll, employees, bank feeds or bank balances, and haulplace subscriptions are billed by Stripe and never through QuickBooks. The sign-in tokens Intuit issues us are held in a restricted table that no member of your fleet can read. Disconnecting, either in haulplace or from the apps list inside QuickBooks, stops all of it at once, and we keep no QuickBooks sign-in details afterwards.

7. Notifications and payments. If you turn on notifications, your browser gives us a subscription that lets us send them; turning them off removes it. If you buy a paid plan or a placement, Stripe processes the payment on its own checkout and receives your email address, billing name and billing address and your card details. We never see or store your full card number. We do keep a record of what you subscribed to and when.

8. How we use it. To create and show your profile as you direct, to let companies find professionals, to sign you in with one-time email codes, to run the tools you use (loads, invoices, IFTA, documents, messages, the map), to notify you about your account, to take payment, and to keep the platform working and safe. We do not sell your personal information, and we do not run advertising trackers.

9. What other people can see. Your profile has a public page on haulplace.com carrying your name, photo, cover, role, city and state. Anyone on the web can open it, and search engines such as Google can index it and keep it in their results. Everything else on your profile is shown only to signed-in members. The public page is on by default and you can turn it off at any time in Settings, but a search engine may keep its own copy for some time afterwards. Your phone number is never shown in search. Other members can see when you were last active and whether you are online, and can find you by name in people search. Your visibility settings control this and you can change them at any time. What you store inside My Fleet — vehicles, driver records, loads, invoices, documents — is private to your fleet and the people you have invited, and is never public. A vendor listing you claim is public by its nature.

10. If you create an API key. A fleet owner can create a key that lets their own software read that fleet's loads, vehicles, drivers and invoices. The key is read-only and deliberately never returns dates of birth, CDL numbers, pay rates, home addresses, Social Security numbers or bank details. If you create a key, you are choosing to send the rest to whatever software you give it to, and you are responsible for that software. You can revoke a key at any time.

11. Who else handles the data. We use vetted service providers and give them only what their job needs: Supabase (accounts, database and file storage), Cloudflare (website hosting), Resend (email delivery), Stripe (payments), Google (a waitlist sheet), and — each only if you connect it — Intuit (QuickBooks Online) or Samsara or Motive if — and only if — you connect one. Our public services directory is built from open data (OpenStreetMap and Overture) and contains business listings, not personal profiles.

12. Cookies and local storage. We use your browser's local storage, not advertising cookies: your sign-in session, your language, your display preferences, and — so you do not have to type it again — the email address you last signed in with. "Not your email? Forget it" on the sign-in screen removes that last one from the device.

13. How long we keep it. We keep your account and its contents while your account exists. Business records a company is required to keep, such as driver qualification documents and invoices, stay until that company deletes them. Ask us to delete your account and we will remove your profile and personal data; records that belong to a company you worked for remain that company's to delete.

14. Security. Access is enforced in the database itself, not only in the app: each fleet can read only its own rows, the restricted table holding Social Security and bank details is closed to ordinary fleet members, and the public API has no privilege to read those columns at all. No system is perfect, and we will tell affected users if something goes wrong.

15. Your choices. You can edit your profile and your visibility at any time, disconnect an ELD, revoke an API key, turn off notifications, and ask us to delete your account and data by emailing info@haulplace.com from your registered address. We act on verified requests within 30 days.

16. Children. haulplace is for adults working in the trucking industry and is not directed to anyone under 18.

17. Changes. We'll post any update to this policy on this page with a new effective date. Questions: info@haulplace.com.